WHAT DOES S2A CUSTOMS OFFER?
S2A Customs creates handcrafted epoxy wall art that brings personality to your space. From city pride and food-inspired designs to custom concepts, we make bold pieces built around what you love.
DO YOU ACCEPT CUSTOM ORDERS?
Absolutely! Have a concept, color scheme, or design in mind? Reach out and let’s discuss creating a piece that’s uniquely yours.
HOW DO I REQUEST A CUSTOM PIECE?
Contact us through our website or social media. Include your preferred size, colors, design ideas, and any reference images. We’ll review your request and discuss pricing and details before production begins.
DO YOU REQUIRE A DEPOSIT?
Yes. A deposit is required to begin production on custom orders. Your two-week production timeline begins once your deposit is received and your design details are finalized.
DO YOU OFFER LOCAL PICKUP?
Yes! Local pickup is available in the Charlotte, North Carolina area. Once your order is ready, we’ll contact you with the pickup location and scheduling details. Pickups must be arranged in advance.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Please allow two weeks for production. For custom orders, this timeline begins once your deposit is received and your design details are finalized.
Shipping time is additional and depends on the shipping method selected at checkout. If you choose local pickup, we’ll notify you when your piece is ready.
CAN I MAKE CHANGES AFTER MY ORDER IS PLACED?
Please contact us as soon as possible if you need to request a change. Once production begins, changes may be limited or unavailable. Approved changes may affect pricing and your completion date.
WILL MY PIECE LOOK EXACTLY LIKE THE PHOTO?
Each S2A Customs piece is handcrafted, so slight variations in color, texture, placement, and epoxy finish are normal. Colors may also appear differently depending on your screen settings.
Product images may include digital mockups that illustrate the intended design. Your finished piece may have subtle differences that reflect the handmade process.
DO YOU OFFER BULK OR BUSINESS ORDERS?
Yes! For multiple pieces, business decor, events, or group orders, contact us to discuss pricing, availability, and production timing.
IS THE DEPOSIT REFUNDABLE?
Custom-order deposits are non-refundable. Your deposit reserves your place in our production schedule and covers the initial design work and materials for your piece. Please review your order details carefully before submitting payment.
HOW DO I CARE FOR MY EPOXY WALL ART?
Dust gently with a soft microfiber cloth. If needed, use a slightly damp cloth and wipe dry. Avoid abrasive cleaners, rough scrubbers, prolonged direct sunlight, and excessive heat to help preserve the finish.